Shipping Information:

Free Shipping:

We are currently offering free shipping on all people counters, or orders that include at least one people counter.  We usually ship these people counter orders via USPS Priority Mail, but we will sometimes ship them via UPS Ground.

Methods of Shipping:

Our other shipping options can be seen in your shopping cart, along with shipping costs, so that you can compare services and shipping costs.  All of these shipping methods are via USPS or UPS.  We do not currently ship via FedEx.

Shipping Liability:

All shipments, regardless of shipping method, will have a tracking number.  IDT is responsible for the shipment until it is shown as received in the UPS or USPS tracking system.  This means that if an order is lost or damaged, we will send out a new order to you and we will deal with the shipping company pertaining to the lost or damaged order.

We are not responsible for shipments after they are shown as delivered, or for shipments where incorrect shipping information has been given by Customer.

Lead Time:

Our lead time before shipping can be anywhere from one day to approximately seven days.  Please contact us before ordering if your order is time-sensitive so that we can discuss the options and lead time with you.